Module 10 · 4 chapters
Build a dependable transport team
Hiring, role handoffs, training, duty, allowances and payroll review.
For People & payroll, Owner & founder, Finance · Reviewed
Work through the module.
- 01
Hire for clear roles and define team handoffs
Build a practical transport role map, hiring brief and accountable handoff routine.
- Define outcomes before job titles.
- Create role-appropriate hiring and access briefs.
- Make handoffs verifiable.
- 02
Train staff with real scenarios and daily routines
Use the transport course for role-based practice, exception drills and observable competence.
- Build a role-specific learning path.
- Test ordinary and exception scenarios.
- Review competence separately from reading completion.
- 03
Record driver duty, allowances and employee advances
Keep duty evidence, approved allowance rules and advance recovery separate from attendance and trip completion.
- Separate attendance, duty and allowance eligibility.
- Apply effective approved policies.
- Reconcile advances and corrections transparently.
- 04
Review payroll before release and handle corrections fairly
Reconcile payroll inputs, deductions, approvals, payment results and employee disputes with an audit trail.
- Review payroll totals and source inputs.
- Separate approval, payment initiation and success.
- Handle employee disputes with traceable corrections.